We want you to love your new Vooray bag, but if for some reason it's not right, you can return it, no questions asked for up to 30 days from the date of purchase. Simply follow the instructions below.
VOORAY RETURN POLICY
Returns Made Easy
Prepaid return labels are provided to all U.S.A. returns with a $1 non-refundable processing free. Return labels are specific to your return and only the approved items should be included in the return package. Please do not combine returns or it will likely result in delayed processing. We use USPS to allow for easy drop off and delivery back to our warehouse. Returns and exchanges can be made within 60 days of purchase.
We guarantee your bag for one year after the purchase date. If your product is broken or otherwise defective, please reach out to us at info@33threads.com and we will help you.
1. Start a return here. Use your Order number starting with a "C" when making a return.
2. Print Your pre-paid label and package your items in the original packaging or one of your choosing.
3. Get refunded to your original payment method once we receive your return.
Vooray Return Policy
If for some reason your order doesn't live up to your standards, you can make a return - no questions asked! After 60 days, we'll take them back. Follow our return instructions below.
Vooray Return Policy
If for some reason your order doesn't live up to your standards, you can make a return - no questions asked! After 60 days, we'll take them back. Follow our return instructions below.
Returns Made Easy
Prepaid return labels are provided to all U.S.A. returns with a $1 non-refundable processing free. Return labels are specific to your return and only the approved items should be included in the return package. Please do not combine returns or it will likely result in delayed processing. We use USPS to allow for easy drop off and delivery back to our warehouse. Returns and exchanges can be made within 60 days of purchase.
We guarantee your bag for one year after the purchase date. If your product is broken or otherwise defective, please reach out to us at info@33threads.com and we will help you.
1. Start a return here. Use your Order number starting with a "C" when making a return.
2. Print Your pre-paid label and package your items in the original packaging or one of your choosing.
3. Get refunded to your original payment method once we receive your return.
Contact Us
You can reach us Monday - Friday 8am - 5pm PST or simply hit us up in the chat
Phone Number: (619) 759-7059
Customer Service: info@33threads.com
Contact Us
You can reach us Monday - Friday 8am - 5pm PST or simply hit us up in the chat
Phone Number: (619) 759-7059
Dealer Inquiries: info@33threads.com
Contact Us
You can reach us Monday - Friday 8am - 5pm PST or simply hit us up in the chat
Phone Number: (619) 759-7059
Dealer Inquiries: info@33threads.com
Press Inquiries: vip@vooray.com
Dealer Inquiries: sales@33threads.com